PlexSub is under active development. Features and compatibility may evolve before version 1.0.
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FOR MEMBERS

Everything related to the service,
in one portal.

Every member can review access, requests, downloads and help through a clear self-service journey.

DocumentationTry the demo
Member portal home with plan, notices and main service actions
Demo instance with fictional data.

SELF-SERVICE WITH CONTEXT

A portal that explains the service before someone has to ask.

Service at a glance

The portal shows the status and notices enabled by the instance.

Trackable requests

Members can request content and follow its journey when the capability is active.

Understandable downloads

Available status is brought together without forcing people to switch tools.

Contextual help

Articles and support point to the next useful step in the same environment.

Requests

Request catalogue and status in the member portal
Demo instance with fictional data.

Downloads

Download tracking in the member portal
Demo instance with fictional data.

Support

Help centre in the member portal
Demo instance with fictional data.

MEMBER JOURNEY

Every member understands where they are and what comes next.

  1. 01The member reviews their service and notices.
  2. 02They request content when that capability is available.
  3. 03They follow the status provided by connected services.
  4. 04They use support or return when an update is available.

Fewer manual questions. More useful self-service.

PlexSub brings the relevant information together without becoming another system that needs constant supervision.

See how it worksExplore the demo